SMS Communication Policy

This policy explains how Kimura Acupuncture, P.C. uses SMS to communicate with patients.

By providing your phone number and opting in, you consent to receive SMS text messages from Kimura Acupuncture, P.C. These messages are used to support your appointment experience, provide important clinic updates, share promotional offers and wellness content, and help us communicate with you about your care.

How You Opt In

Customers opt in to receive SMS messages from Kimura Acupuncture, P.C. by:

• Submitting website contact or appointment request forms
• Checking an explicit SMS consent checkbox on forms
• Completing patient intake forms
• Requesting appointment communication directly

Consent is not shared with third parties. All forms include message frequency disclosure, message and data rate notice, STOP/HELP instructions, and links to the Privacy Policy and SMS Terms.

Types of SMS Messages You May Receive

You may receive text messages related to:

• Appointment confirmations and reminders
• Scheduling updates or appointment changes
• Follow-ups regarding your visit or treatment plan
• Clinic updates related to office hours, availability, or patient care
• Responses to questions or requests you submit through our website, forms, or direct communication
• Important information related to ongoing care, patient forms, or next steps
• Marketing messages and promotional offers
• Educational health and wellness updates
• Seasonal announcements or service-related promotions

SMS Consent & Terms

By opting in, you understand and agree that:

• Message frequency may vary depending on your appointments, inquiries, and communication with the clinic
• Standard message and data rates may apply
• Consent to receive SMS messages is not a condition of purchasing or receiving services
• SMS messages are intended for general communication, appointment-related support, and promotional updates you have opted in to receive
• Please do not send sensitive medical details through SMS unless specifically instructed by the clinic

Age Restriction

You must be 18 years of age or older to opt in to receive SMS messages from Kimura Acupuncture, P.C. By opting in, you confirm that you are at least 18 years old and authorized to use the mobile phone number provided.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. SMS message delivery may depend on your mobile carrier, network availability, device settings, and other factors outside the control of Kimura Acupuncture, P.C.

Privacy

Phone numbers collected for SMS communication will not be shared, sold, or used for marketing by any third parties. Information is used solely for the purpose of communicating with you as a patient of Kimura Acupuncture, P.C.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Opt-Out Instructions

You may opt out of SMS communications at any time by:

• Replying STOP to any text message
• Contacting Kimura Acupuncture, P.C. directly

After you reply STOP, we will send you a confirmation message that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again, except where communication is necessary to complete an active service request, appointment matter, or legally required notice.

Help Instructions

If you need assistance, you may reply HELP to any message or contact Kimura Acupuncture, P.C. directly at (516) 882-1292.

Contact Information

• Kimura Acupuncture, P.C.
• 99 Hillside Ave, Ste. R (Lower Level)
• Williston Park, NY 11596
• Phone: (516) 882-1292
• Office Hours: By Appointment
• Office Days: Monday to Saturday

Kimura Acupuncture is conveniently located in Williston Park and serves patients from nearby areas including Mineola, Roslyn Heights, New Hyde Park, and surrounding communities.

Message frequency varies based on your interaction with the clinic.